TY - BOOK AU - Greatbatch,David AU - Clark,Timothy TI - Using Conversation Analysis for Business and Management Students T2 - Mastering business research methods SN - 9781473948266 PY - 2017/// CY - Thousand Oaks, CA PB - SAGE Pub. KW - Conversation analysis KW - Communication in management N1 - Includes bibliographical references and index; Chapter 1. Introduction Chapter 2. Understanding Conversation Analysis Chapter 3. Basic Components of Conversation Analysis Chapter 4. Conducing Research Using Conversation Analysis Chapter 5. Examples of Conversation Analytic Studies Chapter 6. Conclusions ER -