Greatbatch, David,  1953- <br/><br/>
Using Conversation Analysis for Business and Management Students / 
David Greatbatch, Timothy Clark. 
 - xvi, 106 pages ;  24 cm. 
 - Mastering business research methods .
<br/><br/>Includes bibliographical references and index. 
<br/><br/>Chapter 1. Introduction Chapter 2. Understanding Conversation Analysis Chapter 3. Basic Components of Conversation Analysis Chapter 4. Conducing Research Using Conversation Analysis Chapter 5. Examples of Conversation Analytic Studies Chapter 6. Conclusions. 
<br/><br/><label>ISBN: </label>9781473948266  RM118.33 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Conversation analysis.<br/>Communication in management.