TY  - BOOK
AU  - Rentz,Kathryn
AU  - Lentz,Paula
TI  - Business communication: a problem-solving approach 
SN  - 9781260083682
PY  - 2018///]
CY  - New York, NY
PB  - McGraw-Hill Education
KW  - Business communication
N1  - Includes bibliographical references and index
ER  -