Tullis, Tom <br/><br/>
Measuring the user experience :  collecting, analyzing, and presenting usability metrics / 
Tom Tullis, Bill Albert. 
 - Second edition. 
 - xvii, 301 pages :  color illustrations ;  24 cm. 
<br/><br/> Revised edition of: Measuring the user experience / Tom Tullis, Bill Albert. 2008. 
<br/><br/>Includes bibliographical references (pages 289-295) and index. 
<br/><br/>Background -- Planning -- Performance metrics -- Issues based metrics -- Self-reported metrics -- Behavioral and physiological metrics -- Combined and comparative metrics -- Special topics -- Case studies -- Ten keys to success. 
<br/><br/><label>ISBN: </label>9780124157811  RM188.67 
<br/><br/><label>Subjects--Topical Terms: </label><br/>User interfaces (Computer systems)--Measurement.<br/>User interfaces (Computer systems)--Evaluation.<br/>Technology assessment.