Coombs, W. Timothy, <br/><br/>
Ongoing crisis communication :  planning, managing, and responding / 
W. Timothy Coombs. 
 - Fourth edition. 
 - xii, 239 pages ;  24 cm. 
<br/><br/>Includes bibliographical references (p. 199-218) and index. 
<br/><br/><label>ISBN: </label>9781452261362  RM367.83 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Crisis management.<br/>Communication in management.