Schiffman, Stephan, <br/><br/>
Cold calling techniques (that really work!) / 
Stephan Schiffman. 
 - 5th edition. 
 - xiv, 141 pages ;  21 cm. 
<br/><br/><label>ISBN: </label>1598691481 9781598691481  Hadiah 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Telephone selling.<br/>Telemarketing.