TY  - BOOK
AU  - Bramson,Robert M.
TI  - Coping with difficult people
SN  - 0440202019
PY  - 1981///
CY  - New york
PB  - Dell Publishing
KW  - Interpersonal relations
KW  - Psychology, Industrial
KW  - Organizational behavior
N1  - References : page [215]-216
ER  -