Bramson, Robert M., <br/><br/>
Coping with difficult people / 
Robert M. Bramson. 
 - xi, 226 pages ;  17 cm. 
<br/><br/>References : page [215]-216. 
<br/><br/><label>ISBN: </label>0440202019  hadiah 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Interpersonal relations.<br/>Psychology, Industrial.<br/>Organizational behavior.