TY  - BOOK
AU  - Conklin,Robert
TI  - How to get people to do things
SN  - 0345327306
PY  - 1979///]
CY  - New York
PB  - Ballantine Books
KW  - Interpersonal relations
KW  - Emotions
KW  - Motivation (Psychology)
KW  - Persuasion (Psychology)
ER  -