Delivering the goods :  developing sales and service excellence / 
spine title :  Delivering the goods. 
Greg Vance. 
 - x, 171 pages :  illustrations ;  22 cm. 
<br/><br/>References : page [170]-171. 
<br/><br/><label>ISBN: </label>9789838996075  Hadiah 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations.<br/>Sales management.<br/>Selling.