Antecedents of online customer loyalty intention : mediation effect of satisfaction, trust and attitude toward loyalty - Feizbakhsh, Mirbehzad (2015)
Thesis (PhD.) - Universiti Kebangsaan Malaysia, 2015.
References : pages [156]-185.
Keywords: Universiti Kebangsaan Malaysia -- Dissertations; Customer loyalty; Consumer behavior; Dissertations, Academic -- Malaysia