Suhaily Mohd Ramly,

Assessing the influence of loyalty program attributes and store attributes on cardholder-store relationship / Suhaily binti Mohd Ramly. - xiv, 248 pages : illustrations ; 30 cm.

Thesis (PhD.) - Universiti Kebangsaan Malaysia, 2015.

References : pages [195]-228.


Universiti Kebangsaan Malaysia--Dissertations.


Customer loyalty programs--Malaysia.
Consumer behavior--Malaysia.
Dissertations, Academic--Malaysia.