Suhaily Mohd Ramly, Assessing the influence of loyalty program attributes and store attributes on cardholder-store relationship / Suhaily binti Mohd Ramly. - xiv, 248 pages : illustrations ; 30 cm. Thesis (PhD.) - Universiti Kebangsaan Malaysia, 2015. References : pages [195]-228. Subjects--Corporate Names: Universiti Kebangsaan Malaysia--Dissertations. Subjects--Topical Terms: Customer loyalty programs--Malaysia.Consumer behavior--Malaysia.Dissertations, Academic--Malaysia.