TY - BOOK AU - Coleman,Peter T. AU - Ferguson,Robert TI - Making conflict work: Harnessing the power of disagreement SN - 9780544148390 PY - 2014///], ©2014 CY - Boston PB - Houghton Mifflin Harcourt Publshing Company KW - Conflict management KW - Interpersonal relations KW - Interpersonal conflict KW - Organizational behavior N1 - Includes bibliographical references and index ER -