TY - BOOK AU - Matejic,Nicole TI - Social media rules of engagement: why your online narrative is the best weapon during a crisis SN - 9780730322252 PY - 2015/// CY - Milton, Qld. PB - John Wiley & Sons Australia KW - Social media KW - Planning KW - Internet in public relations KW - Crisis management KW - Case studies N1 - Includes index UR - http://www.loc.gov/catdir/enhancements/fy1516/2015376943-b.html UR - http://www.loc.gov/catdir/enhancements/fy1516/2015376943-t.html ER -