Morgeson, Forrest V.

Citizen Satisfaction Improving Government Performance, Efficiency, and Citizen Trust / [electronic resource] : by Forrest V. Morgeson. - XIV, 217 p. online resource.

Citizen Satisfaction investigates the topic of satisfaction with government services from a variety of perspectives, using case studies and empirical results from satisfaction studies at the federal level.

9781137047137

10.1057/9781137047137 doi


Science.
Science.
Science, general.

500