TY  - BOOK
AU  - Mokhtar Abdullah,
TI  - Value-based total performance excellence model: baseline assessment criteria guidlines for organisations 
SN  - 9789832636212
PY  - 2003///
CY  - Kuala Lumpur
PB  - Institute Islamic Understanding Malaysia
KW  - Performance standards
KW  - Performance
KW  - Management
N1  - Includes bibliographical references
ER  -