Taylor, Shirley,  Cert. Ed. <br/><br/>
Model business letters, emails and other business documents / 
Shirley Taylor. 
 - Seven edition. 
 - Harlow, England :  Pearson,  2012. 
 - xiv, 498 pages ;  24 cm. 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>9780273751939 (limp)  RM135.00 027375193X (limp) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Commercial correspondence.<br/>Business writing.<br/>Letter writing.<br/>Business writing.<br/>Commercial correspondence.<br/>Letter writing.