TY  - BOOK
AU  - Becker,Ethan F.
AU  - Wortmann,Jon
TI  - Mastering communication at work: how to lead, manage, and influence 
SN  - 9780071625029 (paperback)
PY  - 2009///]
CY  - New York
PB  - McGraw-Hill
KW  - Communication in management
KW  - Business communication
N1  - Includes index
ER  -