Information and documentation - library performance indicators = Information et documentation - Indicateurs de perfomance des bibliotheques. - International Organization for Standardization (ISO); British Standards Institution (London : BSI Standards Limited ; Geneva : International Organization for Standardization, 2014)
Includes bibliographical references (page 99-100).
Keywords: Academic libraries -- Evaluation -- Standards; Libraries -- Evaluation -- Standards; Public services (Libraries) -- Evaluation -- Standards; Reference services (Libraries) -- Evaluation -- Standards; Performance standards