TY  - BOOK
AU  - Ulmer,Robert R.
AU  - Sellnow,Timothy L.
AU  - Seeger,Matthew W.
TI  - Effective crisis communication: moving from crisis to opportunity 
SN  - 9781452257518 (pbk.)
PY  - 2015///]
CY  - Thousand Oaks, California
PB  - SAGE
KW  - Crisis management
KW  - Emergency management
KW  - Communication in management
KW  - Communication in organizations
N1  - Includes bibliographical references and index
ER  -