TY  - BOOK
AU  - Coombs,W.Timothy
TI  - Applied crisis communication and crisis management: cases and exercises 
SN  - 9781452217802 (pbk.)
PY  - 2014///]
CY  - Thousand Oaks, CA
PB  - SAGE Publications, Inc.
KW  - Crisis management
KW  - Business communication
KW  - Management
N1  - Includes bibliographical references and index
ER  -