Coombs, W. Timothy. <br/><br/>
Applied crisis communication and crisis management :  cases and exercises / 
W. Timothy Coombs, University of Central Florida. 
 - 245 pages ;  26 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9781452217802 (pbk.)  RM224.22 1452217807 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Crisis management.<br/>Business communication.<br/>Management.