TY  - BOOK
AU  - Kakalik,James S.
AU  - Little,John D.C.
TI  - Optimal service policy for the M/G/1 queue with multiple classes of arrivals
T2  - The Rand paper series
PY  - 1971///
CY  - California
PB  - Rand Corporation
N1  - Includes bibliographical references
ER  -