TY  - BOOK
AU  - Ross,Catherine Sheldrick
AU  - Nilsen,Kirsti
TI  - Communicating professionally: a how-to-do-it manual 
T2  - How-to-do-it manuals for librarians
SN  - 9781555709082
PY  - 2013///]
CY  - Chicago
PB  - Neal-Schuman, an imprint of the American Library Association
KW  - Communication in library administration
KW  - United States
KW  - Communication in library science
KW  - Library records
KW  - Library science
KW  - Authorship
N1  - Includes bibliographical references and index
ER  -