TY  - BOOK
AU  - Boulle,Laurence
TI  - Mediation: principles, process, practice 
SN  - 9780409325775 (pbk.)
PY  - 2011///
CY  - Chatswood, N.S.W.
PB  - LexisNexis Butterworths
KW  - Mediation
KW  - Australia
KW  - Conflict management
KW  - Dispute resolution (Law)
N1  - Includes bibliographical references (p. 757-767) and index
ER  -