Tan, Seumas, <br/><br/>
Mediation skills and techniques :  a practical handbook for dispute resolution and effective communication / 
 Practical handbook for dispute resolution and effective communication 
Seumas Tan. 
 - xviii, 145 pages ;  25 cm. 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>9789675040955 (pbk.)  RM80.00 9675040955 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Mediation.<br/>Conflict management.<br/>Dispute resolution (Law)