Consumer behaviour in tourism /
John Swarbrooke and Susan Horner.
- 2nd ed.
- Amsterdam : Butterworth-Heinemann, 2007.
- ix, 428 p. : ill. ; 25 cm.
Previous ed.: 1999.
Includes bibliographical references and index.
Providing an international perspective on consumer behaviour in tourism through the use of examples and case studies, this book looks at consumer behaviour in a number of sectors including: tour operation; tourist destinations; hospitality; visitor attractions; retail travel; and transport.