TY - BOOK AU - Hensler,Deborah R. ED - Institute for Civil Justice (U.S.) ED - Rand Corporation. TI - What we know and don't know about court-administered arbitration T2 - A Rand note PY - 1986/// CY - California PB - Rand Corporation KW - Arbitration and award KW - United States KW - Courts N1 - Includes bibliographical references ER -