Futrell, Charles. <br/><br/>
ABC's of relationship selling through service / 
Charles M. Futrell, Texas A&M University. 
 - Twelth edition. 
 - xxxiv, 494 pages :  illustrations ;  27 cm 
<br/><br/>Includes bibliographical references (pages 482-485) and index. 
<br/><br/><label>ISBN: </label>9780078028939 (pbk.)  RM674.42 0078028930 (MHID) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Selling.