TY - BOOK AU - Franz,Peter AU - Kirchmer,Mathias TI - Value-driven business process management: the value-switch for lasting competitive advantage SN - 9780071791717 (alk. paper) PY - 2012///] CY - New York PB - McGraw-Hill KW - Business KW - Data processing KW - Management KW - Management information systems KW - Value analysis (Cost control) KW - Organizational effectiveness N1 - Bacaan Asas Fakulti; Includes bibliographical references (page 209-212) and index; Preface -- Strategy and planning for value-driven BPM -- Value-driven BPM : why you need it now -- The impact of value-driven BPM -- The process of process management -- Developing your roadmap to value-driven BPM -- How value-driven BPM optimizes the impact of process improvement initiatives -- Building a value-driven organization -- Building an organization for value-driven BPM -- Information technology for value-driven BPM -- Managing information models for value-driven BPM -- The present and the future of value-driven bpm -- Value-driven bpm in practice -- The future of value-driven BPM -- Predictions: Where are we going next with value-driven BPM? -- Prediction 1: The emergence of strong process leadership -- Prediction 2: Emerging market multinationals as adopters of value-driven BPM -- Prediction 3: Process-focused KPIs and visual performance management -- Prediction 4: Social networking and virtualization -- Prediction 5: Process-centric systems integration -- A new management philosophy -- List of figures and tables -- Abbreviations -- Bibliography -- Notes ER -