Stanley, Colleen. <br/><br/>
Emotional intelligence for sales success :  connect with customers and get results / 
Colleen Stanley. 
 - New York :  American Management Association,  2013. 
 - xix, p. ;  23 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9780814430293 (pbk.)  RM60.49 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Selling--Psychological aspects.<br/>Customer relations--Psychological aspects.<br/>Emotional intelligence.