TY  - BOOK
AU  - Schiffman,Stephan
TI  - Secrets of Selling Services: Everything You Need to Sell What Your Customer Can't See from Pitch to Close 
SN  - 9780071791625 (pbk.)
PY  - 2013///]
CY  - New York
PB  - McGraw-Hill
KW  - Selling
ER  -