TY  - BOOK
AU  - Rich,David
TI  - Contagious selling: how to turn a connection into a relationship that lasts a lifetime 
SN  - 9780071796958 (alk. paper)
PY  - 2013///
CY  - New York
PB  - McGraw-Hill
KW  - Selling
KW  - Customer relations
ER  -