Rich, David <br/><br/>
Contagious selling :  how to turn a connection into a relationship that lasts a lifetime / 
David Rich. 
 - New York :  McGraw-Hill,  c2013. 
 - x, 213 p. ;  21 cm. 
<br/><br/><label>ISBN: </label>9780071796958 (alk. paper)  RM60.66 0071796959 (alk. paper) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Selling.<br/>Customer relations.