Hawkins, Del I.

Consumer behavior : building marketing strategy / Del I. Hawkins, David L. Mothersbaugh. - 12th ed. - Boston : McGraw-Hill Irwin, 2012. - xxvii, 772 p. : ill. ; 27 cm.

Book is accompanied by 1 CD' Consumer behavior, 12th ed.' bearing the same call number and available at Bahagian Koleksi Media.

Includes bibliographical references and index.

9780077645557 RM741.69


Consumer behavior--United States.
Market surveys--United States.
Consumer behavior--United States--Case studies.