TY  - BOOK
AU  - Cudney,Elizabeth A.
AU  - Furterer,Sandra L.
TI  - Design for Six Sigma in product and service development: applications and case studies 
SN  - 9781439860601 (hbk.)
PY  - 2012///
CY  - Boca Raton, FL.
PB  - CRC Press
KW  - Six Sigma (Quality control standard)
N1  - Includes bibliographical references and index
N2  - 'Design for Six Sigma (DFSS) is a data-driven quality strategy for designing products and services. The goal of DFSS is to avoid process problems using systems engineering techniques. DFSS consists of five interconnected phases: Define, Measure, Analyze, Design, Verify. This book provides a detailed description of how to apply DFSS in product and service development. It provides instructional strategies, an overview of benefits and uses, and a roadmap that links several methodologies including organizational leadership, product development, system integration, critical parameter management, voice of the customer, quality function deployment, and concept generation'--
ER  -