Design for Six Sigma in product and service development :  applications and case studies / 
edited by Elizabeth A. Cudney and Sandra L. Furterer. 
 - Boca Raton, FL. :  CRC Press,  2012. 
 - xv, 427 p. :  ill. ;  24 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/> 'Design for Six Sigma (DFSS) is a data-driven quality strategy for designing products and services. The goal of DFSS is to avoid process problems using systems engineering techniques. DFSS consists of five interconnected phases: Define, Measure, Analyze, Design, Verify. This book provides a detailed description of how to apply DFSS in product and service development. It provides instructional strategies, an overview of benefits and uses, and a roadmap that links several methodologies including organizational leadership, product development, system integration, critical parameter management, voice of the customer, quality function deployment, and concept generation'-- 
<br/><br/><label>ISBN: </label>9781439860601 (hbk.)  RM262.45 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Six Sigma (Quality control standard).