TY - BOOK AU - Hensler,Deborah R. AU - Adler,Jane AU - Rest,Gregory J. ED - Institute for Civil Justice (U.S.) ED - Rand Corporation. TI - Court-administered arbitration: an alternative for consumer dispute resolution T2 - A Rand note PY - 1983/// CY - California PB - Rand Corporation KW - Arbitration and award KW - Pennsylvania KW - Pittsburgh KW - Courts N1 - Includes bibliographical references (p.25) ER -