TY - BOOK AU - Moeller,Robert R. TI - Executive's guide to IT governance: improving systems processes with service management, COBIT, and ITIL T2 - Wiley corporate F&A series SN - 9781118138618 (cloth) PY - 2013/// CY - Hoboken, New Jersey PB - John Wiley & Sons, Inc. KW - Information technology KW - Management KW - Auditing KW - Electronic data processing departments N1 - Includes index ER -