TY  - BOOK
AU  - Wander,Frank
TI  - Transforming it culture: how to use social intelligence, human factors, and collaboration to create an IT department that outperforms 
SN  - 9781118436530 (hbk.)
PY  - 2013///
CY  - Hoboken, New Jersey
PB  - John Wiley & Sons, Inc.
KW  - Information technology
KW  - Management
KW  - Electronic data processing departments
N1  - Includes bibliographical references and index
ER  -