Measuring leadership development : quantify your program's impact and ROI on organizational performance - Phillips, Jack J., 1945-; Phillips, Patti; Ray, Rebecca (New York : McGraw-Hill, 2012)
Leadership development has never been more critical -- Failure and success of leadership development -- Leadership development and the ROI methodology -- Business alignment and preparation for ROI -- Data collection issues -- Isolating the effects of the program : tackling the attribution issue -- Converting data to money -- Leadership development costs and ROI -- Measuring intangibles -- Communicating and using evaluation data -- Taking a sensible approach to ROI -- Case study : ROI in business coaching (Nations Hotel Corporation) -- Case study : measuring ROI in leadership development (Global Car Rental) -- Case study : measuring ROI in leadership development (Linear Network Systems).
Includes bibliographical references and index.
Keywords: Leadership; Organizational effectiveness; Rate of return; Leadership -- Case studies; Organizational effectiveness -- Case studies; Rate of return -- Case studies