Phillips, Jack J.,  1945- <br/><br/>
Measuring leadership development :  quantify your program's impact and ROI on organizational performance / 
Jack Phillips, Patricia Pulliam Phillips, and Rebecca L. Ray. 
 - New York :  McGraw-Hill,  2012. 
 - xii, 335 p. :  ill. ;  24 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/>Leadership development has never been more critical -- Failure and success of leadership development -- Leadership development and the ROI methodology -- Business alignment and preparation for ROI -- Data collection issues -- Isolating the effects of the program : tackling the attribution issue -- Converting data to money -- Leadership development costs and ROI -- Measuring intangibles -- Communicating and using evaluation data -- Taking a sensible approach to ROI -- Case study : ROI in business coaching (Nations Hotel Corporation) -- Case study : measuring ROI in leadership development (Global Car Rental) -- Case study : measuring ROI in leadership development (Linear Network Systems). 
<br/><br/><label>ISBN: </label>9780071781206 (alk. paper)  RM122.02 007178120X (alk. paper) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Leadership.<br/>Organizational effectiveness.<br/>Rate of return.<br/>Leadership--Case studies.<br/>Organizational effectiveness--Case studies.<br/>Rate of return--Case studies.