TY  - BOOK
AU  - Schnurr,Stephanie
TI  - Exploring professional communication: language in action 
T2  - Routledge introduction to applied linguistics
SN  - 9780415584814 (hbk.)
PY  - 2013///
CY  - Oxon
PB  - Routledge
KW  - Interpersonal communication
KW  - Oral communication
KW  - Business communication
KW  - Communication in organizations
N1  - Includes bibliographical references (p. [212]-231) and index
ER  -