TY - BOOK AU - Kraut,Robert E. AU - Resnick,Paul AU - Kiesler,Sara TI - Building successful online communities: evidence-based social design SN - 9780262016575 (hbk.) PY - 2011/// CY - Cambridge, Mass. PB - MIT Press KW - Online social networks KW - Planning KW - Computer networks KW - Social aspects KW - Internet KW - Social psychology N1 - Includes bibliographical references and index ER -