TY - BOOK AU - Zikmund,William G. AU - Babin,Barry J. TI - Essentials of marketing research SN - 9781133190646 (pbk.) PY - 2013/// CY - Mason, OH. PB - South-Western Cengage Learning KW - Marketing research N1 - Includes access code for access to Qualtrics, a web-based survey tool(http://www.qualtrics.com/cengage); Includes bibliographical references and index ER -