Graban, Mark. <br/><br/>
Lean hospitals :  improving quality, patient safety, and employee engagement / 
Mark Graban, foreword by John Toussaint. 
 - 2nd ed. 
 - Boca Raton :  CRC Press,  2012. 
 - xxi, 245 p. :  ill. ;  25 cm. 
<br/><br/><label>ISBN: </label>9781439870433  RM146.98 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Hospital Administration--methods.<br/>Hospital Administration--economics.<br/>Efficiency, Organizational.<br/>Total Quality Management--organization & administration.<br/>Total Quality Management--methods.