Carrots and sticks don't work : build a culture of employee engagement with the principles of RESPECT - Marciano, Paul L. (New York : McGraw-Hill, 2010)
The workplace'carrot-on-a-stick' -- Reward and recognition programs don't work -- Employee engagement -- The RESPECT model : building a culture of employee engagement -- Recognition -- Empowerment -- Supportive feedback -- Partnering -- Expectation -- Consideration -- Trust -- Implementing the RESPECT model.
Keywords: Employee motivation; Employees -- Attitudes; Organizational commitment