Carrots and sticks don't work : build a culture of employee engagement with the principles of RESPECT /
Paul L. Marciano.
- New York : McGraw-Hill, 2010.
- xxviii, 227 p. ; 22 cm.
The workplace'carrot-on-a-stick' -- Reward and recognition programs don't work -- Employee engagement -- The RESPECT model : building a culture of employee engagement -- Recognition -- Empowerment -- Supportive feedback -- Partnering -- Expectation -- Consideration -- Trust -- Implementing the RESPECT model.