TY  - BOOK
AU  - Desouza,Kevin C.
AU  - Paquette,Scott
TI  - Knowledge management: an introduction 
SN  - 9781856047357 (pbk.)
PY  - 2011///
CY  - UK
PB  - Facet Publishing
KW  - Knowledge management
N1  - Includes bibliographical references and index
ER  -