Osman Md. Zain <br/><br/>
Derteminants of loyalty patronage behaviour  [microform] / 
by Osman Md Zain 
 - Bangi :  Universiti Kebangsaan Malaysia,  1994 
 - 5 microfisches ;  11 x 15 cm. 
<br/><br/> Also available in print form 
<br/><br/>Thesis (Doctor of Philosophy) - University of Wollongong, 1994 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Consumer behavior<br/>Patron and client<br/>Loyalty